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Häufig gestellte Fragen
Generally
Komuello is a South Korean children's shoe brand. Komuello manufactures and sells high-quality and unique shoes for babies and toddlers.
The shoes come from South Korea.
The shoes are 100% designed and produced in South Korea.
Yes, thanks to their water-repellent, breathable material and flexible, protective sole, the shoes are perfect for use on and in the water – even on a stony beach.
All Komuello models can be machine washed at 30 degrees on a gentle cycle in a laundry bag. For daily cleaning, however, we recommend gently wiping soiled areas with a damp cloth – without any cleaning agents. The insoles should not be machine washed, as they could be damaged. Instead, we recommend cleaning the insoles separately by hand.
You can return or exchange the shoes within two weeks (14 days) of purchase. Print out the return form below, fill it in, and return the shoes to us by mail or via a parcel locker. The product must be unused, unwashed, and in its original, undamaged packaging. We cannot accept returns of discounted items or items damaged through normal wear and tear.
You can reach us by email at info@littlebunnyofficial.de .
We offer various payment methods, including credit and debit card payments as well as Apple Pay.
We strive to process every order within a maximum of three business days after purchase. However, during promotional periods or on holidays, processing times may be slightly longer. We aim to ship the product on the same day as the purchase so that the order arrives the next day.
You can easily enter the discount code in the discount code field. Please pay particular attention to ensuring that all uppercase and lowercase letters are entered correctly.
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